How It Works
1. Complete the booking form
Please get in touch by completing the online booking form and clearly describe the fault. We will require the model numbers of your equipment as well as your contact details including your post code/location as this will allow us to provide a free no obligation estimate and reservation date.
Please note that there is a minimum fee of £85 per unit, which covers the first 1hr labour including the initial assessment, any minor faults and a small service.
2. Once you receive our estimation
If you wish to proceed with the repair work suggested, please arrange either to send the item into us or contact us to arrange drop off. When sending by courier please ensure packing is sufficient to prevent shipping damage.
Depending on the complexity of the repair we might be able to offer a same-day repair, which is popular for some travelling customers. If you are interested in the same-day service, please let us know in advance. There may be additional charge for emergency bookings.
3. After the initial assessment
It is not until equipment has been assessed that we can confirm the estimation given, as with vintage equipment parts are becoming increasingly rare and expensive. Although experience dictates most jobs are completed within the estimate should the required work exceed the estimate you will be contacted to determine if the repair is economically feasible.
4. Return of your equipment
You will be contacted via email once the repair/ restoration is complete. Once invoiced we require collection or shipping to be within 14 days after which a further notification will be sent and a storage charge of £10 per day will be accrued.
Any equipment left on the premises beyond 3 months of a second notification will be subject to disposal or broken up for parts. We implement this due to restricted storage on the premises.
If you have any further questions, please check out our Frequently Asked Questions section below and terms and conditions.
